Faq
We provide proxy exam services for online exams, which involve using a computer with a camera and recording device, specific exam software, and real-time online proctoring. On the exam day, our trainer will remotely control your computer using our proprietary software to assist you during the exam. This eliminates the need for in-person proxies or cheating via photo-taking.
We have developed our own exam assistance software for various online exam platforms. This software allows us to effectively bypass different online proctoring methods, assisting you securely during the exam in real-time.
Yes, we only charge you once you pass the exam. We ensure you won't spend a penny until you've successfully passed the exam.
We have highly qualified trainers who stay updated with the latest exam content. Under normal circumstances, we can guarantee a 100% pass rate for every exam. Even in unforeseen situations, we assure you that if the failure is due to our reasons, we will unconditionally cover the retake cost for the subsequent exam.
We only take control of your computer during the exam for answering purposes. Outside of the exam, we don't require any specific personal information. We will never disclose any information about your exam process. Please review our Privacy Policy for more information.
Our preferred method is PayPal. If you are unable to use PayPal, we can discuss alternative payment methods.
- Your exam computer should have Windows 10 or above, equipped with a camera, microphone, and speakers(built-in laptop components are acceptable).
- Make sure that your system has at least 4 GB RAM and the system is with minimum processor Intel i3 or AMD Ryzen3.
- Avoid using your work computer, as it may have security and network access restrictions.
- Ensure a stable and high-speed internet connection, avoiding office or public Wi-Fi.
- The exam environment should be in a closed room, with minimal items inside.
- Disable antivirus software, firewalls, and computer management applications temporarily. Ensure the tested computer and network match the setup you'll use on the exam day.
- If your Windows system isn't in English, set English as the primary language and temporarily disable non-English input methods to ensure proper communication with the trainer.
- You must have a government-issued valid ID, such as an ID card, driver's license, or passport, please make sure it is within its validity period. For non-English speaking countries, the document must have English annotations. Failure to provide a valid ID may result in the forfeiture of your exam fee.
- Make sure you are online 1 or 2 days before your exam day for a system performance and internet speed check, we will set up the assistance software during this time.
- Have your government-issued valid ID before your check-in time. Otherwise, you may forfeit your exam fee.
- Maintain a neat and clean workspace. Avoid wearing any accessories such as watches or necklaces.
- Ensure the exam takes place in a closed room where no one is allowed to enter during the exam.
- During your check-in, there will be a verification process, including verifying your government ID, photo, and workspace. Complete this process and click the refresh button to proceed.
- Wait for the proctor. They will contact you directly or send a message. Respond appropriately to their questions. After the chat/call, they will release your exam.
- It's time to start your exam now!
- Once you start the exam, avoid touching your mouse. We will handle all questions from start to finish. Sit in front of your screen as if you were taking the exam.
- Do not move out of the webcam view. Stay within the camera frame at all times.
- If you need to leave the webcam view for any reason, please request permission from the proctor first.
- Avoid making unnecessary hand movements during the exam. Keep your hands still and within the view of the webcam.
- Answer all queries from the proctor accurately, if they ask something.